Privacy policy

Privacy Policy

At SUPETSPAW (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you make a purchase on our website.

1. Information We Collect

When you place an order, we may collect the following information:

  • Name and contact details (email, phone number, shipping/billing address)

  • Payment details (credit/debit card, PayPal, or other payment method)

  • Order history and account preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Verify payments and prevent fraud

  • Communicate order updates or promotional offers (with your consent)

  • Improve our website, services, and customer support

3. Payment Security

All payments are processed through trusted third-party providers (such as PayPal, Stripe, or Shopify Payments). These providers adhere to the PCI-DSS security standards, ensuring your payment data is encrypted and protected. We do not store your full payment information on our servers.

4. Sharing Your Information

We only share your information with:

  • Payment processors to complete transactions

  • Shipping carriers to deliver your order

  • Service providers who help operate our website

We will never sell or rent your personal data to third parties.

5. Cookies & Tracking

Our website uses cookies to:

  • Keep your shopping cart active

  • Personalize your browsing experience

  • Analyze website traffic and improve performance

You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications at any time

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
📧 Email: laiyonglinya@gmail.com